Detailed Features of Service Packages

Run your E-commerce Business and Manage Omnichannel Retail Easily

Start

Price 300.000 VND/Month

Pro

Price 600.000 VND/Month

Website

Professional website (for retailers, businesses, services and blogs)
Optimal interface for mobile devices
Google-friendly, SEO standard website
Integrate Google Smart Shopping
Own domain name
Free SSL
Abandoned Cart recovery
Attach code tracking on Google Analytic, FB Pixel
Integrate Google Product Feed
Integrate Facebook Product Feed
Free business email addresses (with your own domain)
5
15
25

OMNICHANNEL – CONNECT FANPAGE FACEBOOK

Manage conversations (comments, messages) smartly and effectively
Automatically hide comments containing phone numbers and / or keywords
Collect and store customer information (phone number, email, shipping address,...)
Classify customers by tagging / conversation labels
Create orders when messaging, interacting with customers.
Manage chat history, purchase and delivery information
Report the sales performance of each employee
Sales performance analysis report on Facebook by product, industry, region
Number of fanpages
3
3
3
3

GROW CUSTOMER DATABASE & MAXIMIZE ADVERTISING WITH FACEBOOK CHATBOT MARKETING

Automatically
- Inbox when customers leave comments
- Answer by keyword
- Answer by input source (referral)
Automatically collect information and classify customers to use the data for optimal advertising
Sync customer lists with Facebook Audience
Tools to grow potential customers
- QR code converts customers at the stores/ POSM to Social
- Messenger chat on website
- Facebook Ads Json
- Sent to Messenger Check box
Channel
messenger, Sponsored message, Facebook audience
messenger, Sponsored message, Facebook audience
messenger, Sponsored message, Facebook audience
messenger, Sponsored message, Facebook audience
Harafunnel Label
Powered by Harafunnel Pro
Powered by Harafunnel Pro
unbrand
unbrand

OMNICHANNEL RETAIL (FACEBOOK, SHOPEE, TIKI, LAZADA)

Sell on Facebook
Sell on Marketplace
Synchronize inventory, prices, orders among sales channels like website, marketplaces, POS
Sales channels reports
Unlimited product
Synchronize promotions on Website, Facebook and POS

MANAGE SHIPPING WITH 8 INTEGRATED CARRIERS

GHN, Viettel, VNPost, GHTK, DHL, Ninjavan, GrabExpress, Ahamove
Automatically calculate shipping fee by delivery location

OPERATION & ORDER PROCESSING

Create new orders flexibly (Sell on an incoming call or after orders confirmation)
Automatically notify customers of delivery status via Email & SMS
Order processing and shipping
Automatically update delivery information from the carriers

PAYMENT INTEGRATION (WITH +8 POPULAR PAYMENT GATEWAYS)

Integrate Napas, VNpayment, Momo, Zalopay, 123pay ...
Integrate payment with domestic banks
Integrate Paypal, Visa/Master

SELL ON STORES (POINT OF SALES - POS)

POS retail Mobile/App
POS retail at stores
- Manage the sales shift
- Decentralize access to sales data by store
- Synchronize promotions on online - offline channels automatically
- Synchronize inventory and products on online and store branches
- Exchange / Return products regardless of buying from other branch or from online
Sales analysis reports by branch, category, employee

CLASSIFY CUSTOMERS BASED ON PURCHASE HISTORY

Group customers with filters that combine/exclude multiple conditions: Recent purchases, cumulative revenue, membership tier, region, points accumulated, order value,...
Automatically update customer membership when purchase data change in the real time
Calculate the value of revenue brought by each customer group.

AUTOMATE CUSTOMER CARE PROGRAMS AND RESELL TO OLD CUSTOMERS

Sending personalized messages and offers to each customer group
Automatic campaigns (the system understands data and implements following the rules)
- Thank customers for their purchase
- Happy birthday to customers
- Membership upgrade campaign: notice of the upgrade, thanks after the upgrade
- Remind customers to buy again
Broadcast Campaign
- Notice of new products
- Grand opening
- Notice of promotions
- Cross-channel Campaign (Convert offline shoppers to online customers)
Campaign analysis report: number of sent messages, estimated costs, achieved revenue
Channel
SMS, Email
SMS, Email
Number of free SMS (at beginning)
1,000 (with Brand name)
2,000 (with Brand name)

EARN & BUILD CUSTOMER LOYALTY

Membership program with consistent offers across sales channels
- Earn and use reward points on multiple channels (Website, Social, Store)
- Deals are updated in real-time on multiple channels (Website, Social, Store)
- Customers redeem rewards on the website
Conduct customer care campaign automatically
Membership upgrade campaign
Personalize offers by membership level

TAKING ADVANTAGE OF STORE CHAIN TO OPTIMIZE OPERATION (NETWORK FULFILMENT)

(faster & better delivery, lower costs, better operating efficiency)

Distributed Processing Model: Realtime communication between Call Center & Store Staff:
Assign → Validate → Select delivery location → Confirm stock → Delivery → Confirm payment → Complete.